SHIPPING POLICY

At VARÉLI®, we aim to process and deliver your order as quickly and reliably as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.

Order Cancellation

Once an order has been placed, we cannot guarantee that it can be cancelled or modified, as orders may begin processing immediately.

If your order has already entered processing or has been shipped, it cannot be cancelled. Once you receive your order, you may contact our support team at support@tryvareli.com to request a return in accordance with our Return & Refund Policy.

Once an eligible return has been received and approved, the applicable refund will be processed.

Priority + Insured Shipping

If you selected Priority + Insured Shipping at checkout and your package is confirmed as lost in transit, you may be eligible to choose between a replacement shipment or a refund.

If you selected Free Shipping or Priority Processing and your package is confirmed as lost in transit, VARÉLI® will arrange a replacement shipment.

Please contact our support team if you believe your package has been lost.

Lost or Missing Packages

VARÉLI® is not responsible for delivery issues resulting from an incorrect or incomplete shipping address provided by the customer during checkout.

Please carefully verify your billing and shipping information before submitting your order.

If a shipping or fulfillment error is caused by VARÉLI® or our fulfillment partners, we will take responsibility and arrange an appropriate replacement or resolution at no additional cost to you.

Customs, Duties & Import Fees

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the purchase price and are the responsibility of the customer.

By placing an international order, you acknowledge that your shipment may be subject to customs procedures and additional charges upon arrival in your country.

Customs processing may also cause delays that are outside of our control.

Shipping & Delivery Times

Orders typically require 2–3 business days for processing before shipment.

Estimated shipping times after processing are:

United States: 4–8 business days
Canada & Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Central & South America: 15–25 business days
Asia: 7–15 business days
Africa: 15–30 business days

These delivery times are estimates only and do not constitute guaranteed delivery dates.

Shipping estimates do not include our 2–3 business day processing period or delays caused by customs clearance, carriers, severe weather, holidays, or other circumstances outside our reasonable control.

Tracking Information

When tracking is available, you will receive an email containing your tracking number once your order has shipped.

In some cases, tracking information may take several business days to become active after the shipment has been dispatched.

Tracking Says “No Information Available”

Some shipping carriers may take approximately 2–5 business days to update tracking information in their systems.

If your tracking information has not updated after 5 business days, please contact our customer support team so we can assist you.

Contact Us

If you have any questions regarding your shipment, delivery, or tracking information, please contact us: support@tryvareli.com